Privacy Policy

We, Leaders Language Factory, a Limited Liability Company duly organized under the laws of the United Arab Emirates, under the Commercial License number 323188-DMCC, whose registered address is at Suite no.3606, JLT, Cluste, United Arab Emirates (hereinafter referred to as “Leaders Language Factory”, “us”, “we”, “our”), respect the privacy of all of our users and are committed to protecting information collected through the URL and any social media related thereto (hereinafter referred to as the “Website”)

This Privacy Policy applies, without limitation, to any individual or entity that (i) uses our website, or (ii) otherwise provides us with any personal information

When you access or use the Website, or otherwise provide any information to us, you consent to this Privacy Policy, including the manner in which we use your information. If you do not consent to this Privacy Policy, or to any changes we subsequently make there to, you must immediately stop using the Website or otherwise providing any information to us.

This Privacy Policy has been drafted to help you to understand what we may do with any personal information that we obtain from you.

Personal Information Collected

Upon interacting on the Website, we collect certain information. For instance, the Website may collect "Personal Information", which is any information that can be used to identify, directly or indirectly, an individual, including, but not limited to your name, e-mail address, phone number, and demographics, among others. The Website may also collect data that does not identify you specifically, including, but not limited to information pertaining to your computer, such as your IP address, operating system and browser types, analytics related to your internet use in general, and cookies, among others.

The following is a list of Personal Information that we may collect and process about you:

  • Information that you provide by filling out forms on the Website, which may be collectedwhen you register, subscribe to our Newsletter, complete a survey or report a problem with the Website: such as identification data, contact information, postal address, and email address, among others.
  • Any information you may provide when you contact us or send us a correspondence.
  • Details of any transactions you carry out through the Website, including the placement of any orders by you: payment information (for example credit card details, or other payment details which you must provide to receive services you have ordered from us), connection data and your taste and preferences.
  • Details of your visits to the Website including, but not limited to, your computer's IP address, password information, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access.

We collect the above-mentioned Personal Information for the following purposes:

  • To allow us to process your orders and payment, let you know the status of your order.
  • To send you our newsletters as well as detailsand quotesof our services, special offers or promotional offers.
  • To provide you with information or services you might request obtaining from us.
  • To improve our understanding of your interests and concerns, to improve our understanding of your use of our services, for our internal marketing and demographic studies,and for the elaboration and offering of location-based services, among others,whereby we may use your information to make our websitedesign and services better.
  • To ensure that the content offered through our platform is displayed in a friendly manner which is compatible with any device used.
  • For security purposes: we may use information to protect our company, our clients, and our Website against fraud, theft or any wrongdoing which may affect our activity as it is our legitimate interest to ensure the security of our activity.

In general, we will not share your Personal Information with any third party, except with our sister company, where sharing such information would be necessary for marketing purposes. However, Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information as permitted by the relevant applicable law. Nonetheless, please be aware that if we are requested by any regulatory or government authority investigating any suspected activity to provide your Personal Information, we will be entitled to do so as permitted by the relevant applicable law.

Personal Information collected for the purposes hereunder will be stored only as long as necessary for the purpose of your commercial relationship with us, or as required to comply with our legal obligations.

If a judicial action is initiated, Personal Information may be stored until the end of such action, including any potential periods for appeal, and will then be deleted or archived as permitted by applicable law.

Your Personal Information will not be kept in a form that allows you to be identified for any longer than is reasonably considered necessary by us for achieving the purposes for which it was collected or processed or as it is established pursuant to the relevantapplicable laws related to data retention periods.

Subject to applicable law, you may have the following rights:

Right of access

You shall be entitledto confirm with us whether your Personal Information is processed, and if it is, to request access to that Personal Information including the categories of Personal Information processed, the purpose of the processing and the recipients or categories of recipients

Right to rectification

You may be entitledto rectify inaccurate or incomplete your Personal Information

Right to erasure

You may be entitledto ask us to erase your Personal Information

Right to restriction of processing

In limited circumstances, you may be entitledto request that we restrict processing of you Personal Information.

Right to data portability

You may be entitledto receive your Personal Information, which you have provided to us, in a structured, commonly used and machine-readable format and you may be entitledto transmit that data to another entity.

To exercise these rights, please contact:



A cookie is a small text file that is stored on a user’s computer for record keeping purposes. We might use cookies on the Website. We link the information we store in cookies to personally identifiable information that you submit while on the Website. We might use both session ID cookies and persistent cookies. A session ID cookie expires when a browser is closed. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on the Website. You can remove the persistent cookies by following the directions provided in your internet browser’s “help” file. If you reject cookies, you can still use the Website but your ability to use particular areas of the Website will be limited.

Tracking Pixels

Wemightemploy a software technology called tracking pixels (also known asweb beacons/web bugs/clear gifs) that enables us to better manage the content on the Website by informing us what contentis effective. Tracking pixels are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of visitors to a website. In contrast to cookies, which are stored on a user’s computer hard drive, tracking pixels are embedded invisibly on website pages and are about the size of the period at the end of a sentence. We do not connectthe information gathered by tracking pixels to your personally identifiable information.

We might use tracking pixels in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see the “Opting Out” section of this Privacy Policy below

What types of cookies and other Web Technologies mightwe use and how do we use them?

The types of cookies and similar technologies used by us and our partners in connection with the Website can be classified into one of five categories, namely ‘essential Website cookies’, ‘functionality cookies’, ‘analytics and performance cookies’, ‘advertising cookies’, and ‘social media cookies’. Cookies assume many different tasks to ensure you enjoy your visit to our website, for example, they are used to remember your preferences on our website, to help you navigate between pages more efficiently, to enable you to log into your account more easily and to make sure the adverts you see on our Website are relevant to you and your interests. We have set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.

You can block these cookies and similar technologies by changing your browser setting. However, in terms of thecookiesthat are essential for the operation or improve the functionality of the Website, it shall be noted that such cookies may impact your use of the Website.

Type of cookie Functionality
Cookies necessary for essential Website purposes These cookies are essential to provide youwith access to the Website and any services available through this Website and to use some of its features.
Functionality Cookies Functionality cookies record information about choices you’ve madeand allow us to tailor the Website as per your preferences. These cookies mean that when you continue to use or visitthe Websiteagain, we can provide you with our services as you have asked for them to be provided. These cookies allow us to: Remember settings you have applied, such as layout, text size, preferences, and colors; and Store accessibility options.
Performance Cookies We use performance/analytics cookies to analyze how the Website is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operateand continually improve the Website. These cookies allow us to: - Better understand our website visitors so that we can improve how we publish our content; - Collect information about Website visitors such as where they are located and what browsers they areusing; - Determine the number of unique users of the Website; - Improve the Website by measuring any errors that occur; and - Conduct research and diagnostics to improve service offerings
Social Media Cookies On some pages of our website, third parties that provide applications through our websitewill set their own cookies in order to track the success of their applications or customize applications for you. Due to the waycookies work, we cannot access these cookies, nor can the third parties accessthe data in cookies used by us. These cookies are used when you share an article using a social media sharing button on our websiteas the social network that has created the button will record that you have done this. If you are logged in to your account with the third party, the third party will be able to link information about you with your actions via cookies.

Opting Out

If you want to be removed from our marketing list and do not want us to send you an email, postal mail or other messages about our services, you can opt out. To do so, please send an email to hello@leaderstranslation.aewith the word “REMOVE” in the subject line. Moreover, you can also unsubscribe from receiving our newsletters through clicking on the “Unsubscribe” button featured at the bottom of the newsletter email.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any modifications of this Privacy Policy will enter into forceonce published on our website.

Please read the Privacy Policy and remember to checkitback often.

This Privacy Policy is incorporated into, and part of the Terms of Use, which govern your use of the Website.

This Privacy Policy is draftedin English and Arabic. If there is any inconsistency between the English text and the Arabic text, the English text shallprevai